Belkin F1DB104P - OmniView E Series KVM Switch Manual do Utilizador Página 18

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The mouse is lost when I switch to a different port.
• Checkthatthemouseyouareusingisconnectedproperlytotheconsole
port of the KVM Switch.
• Tightenanyloosecableconnections.
• Ifyouareusingamousedriverthatwasincludedwithyourmouse,uninstall
it and install the standard Microsoft mouse driver.
• Makesurethemouseworkswhendirectlypluggedintothecomputer.
• Ifthecomputeriscomingoutofstandbymode,allowuptooneminuteto
regain mouse function.
• De-activatepower-managementschemesonthePCwithwhichyouare
experiencing problems.
• IfyouhotswappedorchangedyourKVMconfiguration,makesure
you power off all attached computers. Then, reinstall the KVM Switch as
described on pages 8-10 of this manual.
• Tryadifferentmouse.
The mouse is not detected at boot up.
• Checkthecablesandmakesurethattheyareinsertedcorrectly.
The computer boots up, but the mouse does not work.
• Makesurethemouseispluggedinproperly.
• Makesurethemouseworkswhendirectlypluggedintothecomputer.
Rebooting may be necessary when trying this.
• Tryadifferentmouse.
• Trybootingtheproblemcomputerwhiletheportisselectedandwaituntil
the operating system loads before switching to another computer.
The computer boots up, but the mouse does not work.
• IfyouhotswappedorchangedyourKVMconfiguration,makesure
you power off all attached computers. Then, reinstall the KVM Switch as
described on pages 8-10 of this manual.
• Makesureyoudonothavemorethanonemousedriverinstalled.Make
sure that the driver is either for a standard PS/2 or USB mouse, or a PS/2
mouse compatible with Microsoft.
• Makesureyoudonothaveanymousedriversloadedinyour“CONFIG.
SYS” or “AUTOEXEC.BAT” files.
• Avoidmovingthemouseorpressingthemousebuttonwhenswitching
ports on the KVM Switch.
• Trybootingtheproblemcomputerwhiletheportisselectedandwaituntil
the operating system loads before switching to another computer.
Troubleshooting
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