
10
FAQs
1. If you do not get a device prompt:
-IftheSerialAdapter’sscreenisdisplayedonyourmonitorwiththetopand
bottomHelpwindows,makesurethatitindicatesonlinestatus.Ifnot,press
[Esc]toreturntoOnlineMode.
-MakesurethattheSerialAdapterandtheattacheddevicearebothreceiving
power.TheSerialAdapter’spowersupplyshouldbesecurelyconnectedto
boththeSerialAdapterandaworkingoutlet.ItsLED(nexttothe6-pinminiDIN
PS/2mouseconnector)shouldflickerquicklyifdataisbeingtransmittedor
blinkoncepersecondatothertimes.
-MakesurethatthecablebetweentheSerialAdapterandthedeviceissecurely
attachedatbothends.Thismustbethenull-modemcableincludedwiththe
SerialAdapteroronejustlikeit.
-Makesurethattheserial-communicationsettingsoftheSerialAdaptermatch
thoseofthedevice.Press[Alt]+[F2]tochecktheSerialAdapter’ssettingsin
itsSetupscreen.
2. If you do not get any video or the video is degraded or distorted:
-Makesurethatallofyourcablesareconnectedsecurely.
-Makesurethatyourmonitorcanhandle800x600videoresolutionsatarefresh
rateof60Hz.
-IfyouareusingaSunkeyboardatthelocaluserstation,theSerialAdapterwill,
bydefault,trytooutputlegacySun-compatiblecompositevideoonitsHD15
connector.YoumusttemporarilyattachaPS/2keyboard,press[Alt]+[F2]
toactivatetheSetupscreen,andchangethevideosettingsothattheSerial
AdapteroutputsVGAvideoevenwhenaSunkeyboardisattached.
3. If the keyboard connected to the Serial Adapter does not work:
-Ifyouhavechangedkeyboards,youmaynothavepoweredOFFtheSerial
Adapterbeforedoingso.PowerofftheSerialAdapter,reconnectthe
keyboard,andthenpowerONtheSerialAdapter.
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